Reference

Terms That Govern Your 11111bat Account

Every account on 11111bat operates under these terms. Read them before you deposit via bKash, Nagad or Rocket — they set out what we expect from you and what you can expect from us.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law determines accessOne account per personTerms updated without prior notice
11111bat Terms That Govern Your 11111bat Account
TERMS QUERY CHANNELS

How to Reach Us About These Terms

Team online

Live Chat

Open the chat widget from any page inside your account. Our team handles terms queries and account questions directly — describe your issue clearly and include your registered mobile number.

Email Support

Send a detailed message to our support address listed in your account settings. Include your account ID and the specific clause or transaction you are asking about so we can respond precisely.

Account Help Centre

The Help Centre inside your account covers common terms questions around wallet use, bKash and Nagad transactions, and account suspension. Start there for a faster path to your answer.

HOW WE UPHOLD TERMS

Our Commitments Under These Terms

Account Security

Your account is protected with OTP verification on each login. If you suspect unauthorised access, contact support immediately — we can freeze account activity while the situation is reviewed.

Transaction Records

Every deposit and withdrawal — whether through bKash, Nagad or Rocket — is logged against your account. You can view your full transaction history from the wallet section at any time.

Fair Term Changes

When we update these terms, the revised version goes live on this page. We do not apply new rules retroactively to completed transactions. Your prior bets and withdrawals are settled under the terms that were active at the time.

Dispute Resolution

If you believe a term has been applied incorrectly to your account, raise it through live chat or email with your account ID and the relevant transaction date. We review and respond in writing.

Common Questions About These Terms

These are the questions we get most often about account rules, wallet use and eligibility. If your question is not here, live chat is the fastest route to a clear answer.

They apply from the moment you create your account on 11111bat — before any deposit is made. Using the platform at all means you have agreed to the current published terms.

Yes. Deposits and withdrawals via bKash, Nagad and Rocket are covered in the payment section of these terms. Each transfer must match the name on your registered account.

Access and eligibility depend entirely on your local law and the eligible regions we support. If online gaming is not permitted where you are, these terms do not override that restriction.

No. These terms allow one account per person. Duplicate accounts linked to the same individual — by device, mobile number or payment wallet — may both be suspended under our account integrity rules.

Contact support via live chat or email with your account ID and the specific transaction or rule in question. We review disputes in writing and aim to provide a clear, documented response.

The updated version is published on this page and takes effect immediately. Continued use of your account after a change means you accept the revised terms — check this page if you are unsure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.